Seminarieprogram för Persontrafik med Nordiskt Lokaltrafikmöte i samverkan med InformNorden, Färdtjänstdagarna och Skolskjutsdagarna.
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10:00
24 October
10:00 - 10:30
Fika / Coffee Break
Ingår i seminariepasset.
- Programtyp:
- Färdtjänstdagarna / InformNorden / Persontrafik med Nordiskt lokaltrafikmöte / Skolskjutsdagarna
- Plats:
- Mingelytan
11:00
24 October
11:00 - 11:15
The new information systems - utilizing open source, micro services and streaming technologies for realtime connectivity
Ruter is developing a new IT-infrastructure that have two fundamentals: "Everything and everyone is on-line». The architecture is event based and data driven - processing is centralized, cloud-based and in real-time. This opens up for creating compelling customer services that are personalized, contextual and in real-time. Further - it will provide insight that eventually will enable balancing the offer to the demand through utilisation of machine learning and artificial intelligence.
- Programtyp:
- InformNorden
- Plats:
- T3
11:15
24 October
11:15 - 11:30
The Neural Neighborhood – How cities resemble Neural Networks with the help of AI
The Neural Neighborhood – Cities with minds of their own. Do you remember Hal 9000 from the movie 2001? He is in your neighborhood, but only in version 0.1. Let's take a look at how he could evolve…
- Programtyp:
- InformNorden
- Plats:
- T3
11:30
24 October
11:30 - 11:45
Chat robots in customer service channels – Case: Travel Guarantee
Why we want to change behavior of customers and the employees in customer service. How to automate a process via a chat bot.
- Programtyp:
- InformNorden
- Plats:
- T3
11:45
24 October
11:45 - 12:00
ITxPT – the new standard for innovation and interoperability
As the number of ITxPT members continuously grows, ITxPT specifications are becoming more and more common in the bus tenders of today. Why is this new standard so in demand? The presentation serves as an introduction to ITxPT and explains what it is that makes ITxPT so fascinating and innovative.
- Programtyp:
- InformNorden
- Plats:
- T3
12:00
24 October
12:00 - 12:15
Ride with the time machine for a better trip
Learn how Kolumbus uses and visualizes Big Data to look into the future and provide the passengers with better information and services. Machine learning and artificial intelligence enable us to know more and improve our services – today and tomorrow.
- Programtyp:
- InformNorden
- Plats:
- T3
12:15
24 October
12:15 - 12:30
Ask the speakers - Q&A: Embracing new technology in PT
Panel discussion with Q&A.
- Programtyp:
- InformNorden
- Plats:
- T3
14:45
24 October
14:45 - 15:00
Wrap up of the InformNorden and NLMT sessions
- Programtyp:
- InformNorden / Persontrafik med Nordiskt lokaltrafikmöte
- Plats:
- T3