Seminarieprogram för Persontrafik med Nordiskt Lokaltrafikmöte i samverkan med InformNorden, Färdtjänstdagarna och Skolskjutsdagarna.
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Monday
22 October
15:30 - 15:40
Words of welcome; Nordic Stream with InformNorden and Nordisk lokaltrafik
Words of welcome by Caroline Ottosson, CEO SLL Trafikförvaltningen, Stockholm and local host.
- Programtyp:
- InformNorden / Nordiskt Lokaltrafikmöte
- Plats:
- T3
Tuesday
23 October
11:00 - 11:15
Open Data create possibilities for big and small players in the Swedish transport service industry
Swedish transport service industry is creating one open data platform for both public transportation administrations and commercial actors. The goal is to makes it possible for the market to create new innovations.
- Programtyp:
- InformNorden
- Plats:
- T3
23 October
11:15 - 11:30
Collection and sharing of data
How Entur AS has succeeded in automizing and streamlining data collection and data dissemination on a nationwide scale covering all modes of public transport in Norway.
- Programtyp:
- InformNorden
- Plats:
- T3
23 October
11:30 - 11:45
Big data – Travel card data – How to get more value out of data we already have?
Travel card data has the potential to gain a lot of new insight into how our passengers use the public transport system. In this project they have so far been focusing on three key areas: To get a better understanding on how passengers combine different lines and modes; how to optimize passenger flows at large terminals, and how to use these very detailed data to get better predictions of changes in route choice when timetables or network is changed.
- Programtyp:
- InformNorden
- Plats:
- T3
23 October
11:45 - 12:00
How new technology provides support for different traveller needs
Skånetrafiken’s achievements of developing its services and functions to simplify travel by public transport.
- Programtyp:
- InformNorden
- Plats:
- T3
23 October
12:00 - 12:15
Individual info posters at bus stops – automated production based on clever logic, digital timetable and route data + open source code
A story of how HSL developed a clever automation process and necessary software for creating individual bus stop posters for timetables and line maps. This open source project was completed in close cooperation with the journey planner project and as a part of overall map production renewal. Now everything is ready, processes are much more effective and all stops have individual information.
- Programtyp:
- InformNorden
- Plats:
- T3
23 October
12:15 - 12:30
Ask the speakers - Q&A: How clever are we in sharing data and does it pay-off?
- Programtyp:
- InformNorden
- Plats:
- T3
23 October
15:30 - 15:45
Digitalizing passenger surveys
Let’s go digital! Paper mills are history. Innovate and enjoy – make a better future for all, utilizing HSL’s mobile app and beacons.
- Programtyp:
- InformNorden
- Plats:
- T3
23 October
15:45 - 16:00
Movia’s Beacon-project – what is in the technology for us?
Movia has tested beacons on their network. This is how they can be used and what it takes.
- Programtyp:
- InformNorden
- Plats:
- T3
23 October
16:00 - 16:15
Ticketing as a Service in Switzerland
How Switzerland moves towards nationwide mobile ticketing, offering a new level of convenience for Public Transport users.
- Programtyp:
- InformNorden
- Plats:
- T3
23 October
16:15 - 16:30
Technology doesn't feel, but our customers do - Why we stopped talking about digitalization and started talking about feelings
"Technology is everything that doesn't work yet" - technology is only perceived as technology until it creates value and function. When the people at Ruter are working with customer services they view digitalization the same way. Digitalization is just something that doesn't work yet, until it delivers value to the customer and the organization. In this talk you’ll learn about Ruter’s approach to understanding customer feelings and behavior along with their quest to define "flow" in public transport services.
- Programtyp:
- InformNorden
- Plats:
- T3
23 October
16:30 - 16:45
An approach to data driven maintenance through real time data streams and machine learning
Today we have many real-time data sources deployed in the field, each with own designed purpose. However, can we use machine learning and big data analysis coupled with these real-time data streams to uncover more information and gain new insights leading to a data-driven and proactive maintenance? Moreover, to whom would this be useful and are there any organizational challenges?
- Programtyp:
- InformNorden
- Plats:
- T3
23 October
16:45 - 17:00
Ask the speakers - Q&A: Services for mobile customers in a digitized world
Panel discussion with Q&A
- Programtyp:
- InformNorden
- Plats:
- T3
Wednesday
24 October
10:00 - 10:30
Fika / Coffee Break
Ingår i seminariepasset.
- Programtyp:
- Färdtjänstdagarna / InformNorden / Persontrafik med Nordiskt lokaltrafikmöte / Skolskjutsdagarna
- Plats:
- Mingelytan
24 October
11:00 - 11:15
The new information systems - utilizing open source, micro services and streaming technologies for realtime connectivity
Ruter is developing a new IT-infrastructure that have two fundamentals: "Everything and everyone is on-line». The architecture is event based and data driven - processing is centralized, cloud-based and in real-time. This opens up for creating compelling customer services that are personalized, contextual and in real-time. Further - it will provide insight that eventually will enable balancing the offer to the demand through utilisation of machine learning and artificial intelligence.
- Programtyp:
- InformNorden
- Plats:
- T3
24 October
11:15 - 11:30
The Neural Neighborhood – How cities resemble Neural Networks with the help of AI
The Neural Neighborhood – Cities with minds of their own. Do you remember Hal 9000 from the movie 2001? He is in your neighborhood, but only in version 0.1. Let's take a look at how he could evolve…
- Programtyp:
- InformNorden
- Plats:
- T3
24 October
11:30 - 11:45
Chat robots in customer service channels – Case: Travel Guarantee
Why we want to change behavior of customers and the employees in customer service. How to automate a process via a chat bot.
- Programtyp:
- InformNorden
- Plats:
- T3
24 October
11:45 - 12:00
ITxPT – the new standard for innovation and interoperability
As the number of ITxPT members continuously grows, ITxPT specifications are becoming more and more common in the bus tenders of today. Why is this new standard so in demand? The presentation serves as an introduction to ITxPT and explains what it is that makes ITxPT so fascinating and innovative.
- Programtyp:
- InformNorden
- Plats:
- T3
24 October
12:00 - 12:15
Ride with the time machine for a better trip
Learn how Kolumbus uses and visualizes Big Data to look into the future and provide the passengers with better information and services. Machine learning and artificial intelligence enable us to know more and improve our services – today and tomorrow.
- Programtyp:
- InformNorden
- Plats:
- T3
24 October
12:15 - 12:30
Ask the speakers - Q&A: Embracing new technology in PT
Panel discussion with Q&A.
- Programtyp:
- InformNorden
- Plats:
- T3
24 October
14:45 - 15:00
Wrap up of the InformNorden and NLMT sessions
- Programtyp:
- InformNorden / Persontrafik med Nordiskt lokaltrafikmöte
- Plats:
- T3
